Orders generally ship within 1-3 business days. Delivery times are provided solely as guidelines and are subject to change at any time.

If you wish to cancel or modify your order, please email [email protected] as soon as possible. We will make every effort to accommodate your request. However, once an order has been shipped, we are unable to make any changes. Please refer to our return policy below if you wish to change an order after it has been shipped. Once shipped, we are unable to reroute deliveries. Bye Bye Parabens is not responsible if the customer provides an incorrect or incomplete shipping address. Please double check your address for accuracy.

Country Shipping Method Cost
US USPS Priority Mail (1-3 day Shipping) Trackable




Tax is not charged for shipments outside of North Carolina. Bye Bye Parabens product ships USPS Priority Mail for all US orders. Bye Bye Parabens is Made in US so there is NO Tax for US orders outside of North Carolina.


Your complete satisfaction is important to us. If you’re not happy with a purchase for any reason, simply contact customer support and we’ll take care of you.

30 Day Refunds

Bye Bye Parabens gladly accepts returns of unused, undamaged or defective merchandise purchased online for a full refund within 30 days of original purchase. Refunds will be made in the form of the original payment. Sale items are final sale and not eligible for refunds.

Exchanges (Not Available)

To offer you a better experience, we encourage you to place a new order for the items of your choice (while they’re available) and receive a full refund for your return.

Our Guarantee

We guarantee our products to be free of manufacturing defects and will accept any defective item for a refund.

Return Shipping
To return your merchandise using your own trackable and insured shipping method, mail the item to be returned inside the original packaging along with the packing slip to the address we provide. Once we receive your package, we will promptly process a refund in accordance with this policy.
Please email us at [email protected] for return shipping address and information.

*Bye Bye Parabens is not responsible for shipping fees or lost returns.